Privacy Policy

Privacy Policy
Shawn Richardson Design DBA The Lady Renovator
Effective Date: 17 March 2025

1. Business Information

Business Name: Shawn Richardson Design DBA The Lady Renovator
Contact Email: shawn@ladyrenovator.com

2. Data Collection

We collect personal information to provide services and improve customer experiences. The types of data we collect include:

Opt-ins: First name and email address
Purchases: Full name and address (payment details are handled by third-party processors)
Memberships: Full name, address, and saved payment details for recurring billing
IP Address: Uncertain; may be collected by Kajabi

How We Collect Data:

Through contact forms on our website
When users create accounts in Kajabi

We do not collect sensitive personal information such as health data or government-issued IDs.

3. Purpose of Data Collection

We collect data for the following purposes:

Customer support
Processing transactions
Marketing (e.g., newsletters and email sequences for users who opt-in)

We do not use customer data for advertising or analytics outside of Kajabi’s built-in features.

4. Consent & User Rights

How We Obtain Consent:

Users provide consent by submitting contact forms or opting into newsletters.
Users agree to data collection when signing up for accounts or purchasing memberships.

User Rights:

Users can unsubscribe from emails at any time.
Memberships can be canceled at any time by emailing us at shawn@ladyrenovator.com.
Users can request access, correction, or deletion of their data by contacting us.

5. Data Sharing & Third Parties

We do not share personal data with third parties.
Payment details are processed securely through Kajabi and are not stored by us.
No data is transferred outside of Canada (to our knowledge).

6. Cookies & Tracking

We do not use cookies or tracking technologies such as Google Analytics.
There is no opt-out required for tracking, as we do not track users.

7. Data Storage & Security

Data is stored indefinitely on Kajabi unless a deletion request is made.
Security measures are unclear but may include SSL encryption and restricted access through Kajabi’s platform.

8. User Complaints & Policy Updates

How to File Complaints or Inquiries:
Users can email shawn@ladyrenovator.com with privacy-related concerns. If preferred, an alternate email such as admin@ladyrenovator.com can be created for this purpose.

Policy Updates:
Users will be notified of changes to this Privacy Policy via:

Email (for subscribed users)
Website notice